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| The Pub For General Automotive Related Talk |
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26-10-2005, 06:34 PM
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Banned
Join Date: Oct 2005
Posts: 97
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The other night whilst watching the box I saw an ad on tv stating Ford now have web chat up, people can ask engineers questions about new model etc. So I logged on, was put through to a chat room. Any like any chat room was filled with morons who were doing the usaul chat room thing, swearing and carrying on. I thought I will ask a question. I did and 5 minutes later no reply. In fact of the few questions put through I did not see one reply, not from ford any way, just the jokers bagging the questions. Well done Ford, a good ideal but poorly executed. I suggest next time you use a forum for this sort of interaction.
What do others think? Jas |
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26-10-2005, 07:16 PM
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#2 | ||
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Ford Power, in a Merc?
Join Date: Aug 2005
Location: Leura, Blue Mountains
Posts: 664
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Personal 1-on-1 chat scripts on sites are a better alternative like lots of companies use for support and sales questions. My web hosts use one and I love it.
Non-net-regulars just don't realise how bad a public chatroom can really get :P |
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26-10-2005, 07:31 PM
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#3 | ||
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Officially Unemployed!
Join Date: Dec 2004
Location: Heading back to the real world....
Posts: 1,199
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were you submitting your questions into the chat channel, or by the submit question button that was up on the top right hand side? If it was in the chat channel, the engineers would not have seen it, if it was by the submit question button, then only selected questions (selected by the chat room staff) made it through to the engineers
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"Who does not accept the second place, is not a sportsman. And who is not a sportsman, does not deserve respect" - Norbert Haug, Mclaren Mercedes October 2007. 5 days before his team refused to accept the judges decision and accept 2nd place at the conclusion of the 2007 Championship. |
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26-10-2005, 09:40 PM
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#4 | ||
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Regular Member
Join Date: Feb 2005
Location: melbourne
Posts: 119
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wat is the site i wanna have a look plz?
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26-10-2005, 10:02 PM
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#5 | |||
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Banned
Join Date: Oct 2005
Posts: 97
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Quote:
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26-10-2005, 10:03 PM
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#6 | |||
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Banned
Join Date: Oct 2005
Posts: 97
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Quote:
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27-10-2005, 12:24 AM
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#7 | ||
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Formerly Black EX-R6
Join Date: Jan 2005
Location: Earth
Posts: 1,265
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I submitted a question so time will tell i guess. I asked: Why dosnt Ford offer an LPG option on the XR6 when it is the same engine used in the XT that has an LPG option? This is obviously inspired by another thread here.
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""It's not the ideal way to win, but we got here, so yeah baby," said Kelly." Stinking, mongrel, dog. |
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27-10-2005, 12:29 AM
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#8 | ||
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Formerly Black EX-R6
Join Date: Jan 2005
Location: Earth
Posts: 1,265
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It probably only works when a chat exent is scheduled.
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""It's not the ideal way to win, but we got here, so yeah baby," said Kelly." Stinking, mongrel, dog. |
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31-10-2005, 10:57 AM
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#9 | ||
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Guest
Posts: n/a
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Another one is on tonight AEDT 8.30pm. I think people need to remember to be patient with these chats. I've been in a few and you're question wont be answered the second you submit it. They go to some moderator who selects the questions to be asked. If people don't read the page you put the nickname on that tells you how it works of course you'll get alot of frustrated people screaming for their question to be answered. They don't repeat similar questions so if you come in 20 mins after it's started and a question you asked was similar to one answered 10 mins before you came in well that's bad luck i guess.
Also the behaviour of some can ruin it for others , they probably wont continue with chat's like this for their fans if people act like animals! I know i'll be looking forward to the chat with engineers again , was very informative! Those interested in attending there's a like on the ford.com.au website 
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