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Old 02-02-2011, 08:21 PM   #1
2.8L Hilux
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Join Date: Feb 2009
Location: Newcastle
Posts: 512
Default Falcon Rust Fixed by Ford

I have a 3 year old Ford Fairmont Ghia (that is out of warranty). When I bought the car I knew it had rust in the boot, a small amount of surface rust on the inside of the drivers door and a very small spot under the bonnet. My plan was to fix it myself as it was nothing too serious. I was browsing the forums one day and found that all Falcons have a 5 year warranty on rust. I took my car to Kloster Body Works in Newcastle to inquire further. They had a look at the car, noted the spots of rust and took some pictures and sent them off to Ford Australia.

On Monday morning I dropped the falcon off at Kloster Body Works and picked it up Tuesday afternoon RUST FREE.

I couldn't believe how easy the process was. Every time I've been to Kloster Ford Service in Newcastle they've been very rude (pack of b*****ds) and any warranty work that has needed to be done I've had to fight for.
I was expecting to argue with Ford over this, but in this case there was no questions asked, no money to pay or forms to fill out.

If you have rust in your Falcon and it's less then 5 years old I'd be getting Ford to have a look at it.

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